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Website Privacy Policy

Privacy Policy

Effective Date: June 16, 2026 

At VitalCaring, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website and related online services. 

By using this website, you agree to the practices described in this Privacy Policy. 

Information You Provide 

We may collect information that you voluntarily provide through our website, including: 

  • Name  
  • Email address  
  • Phone number  
  • Mailing address  
  • City and state  
  • Employment information  
  • Resume or professional qualifications  
  • Information submitted through contact forms  
  • Information submitted through hiring event registrations  
  • Information submitted through career-related forms  
  • Any other information you choose to provide  

Please do not submit medical records, diagnoses, treatment information, insurance information, Social Security numbers, or other sensitive health information through website contact forms unless specifically directed to do so through a secure process. 

Information Collected Automatically 

When you visit our website, certain information may be collected automatically, including: 

  • IP address  
  • Browser type and version  
  • Device information  
  • Operating system  
  • Pages viewed  
  • Time spent on pages  
  • Referring website information  
  • General geographic location  
  • Website interaction and usage information 

We may use information collected through our website to: 

  • Respond to inquiries and requests  
  • Provide information regarding our services  
  • Improve website functionality and user experience  
  • Analyze website performance and visitor engagement  
  • Manage job applications and recruiting activities  
  • Communicate regarding hiring events and career opportunities  
  • Maintain recruiting and talent community records  
  • Send communications requested by users  
  • Protect the security and integrity of our website  
  • Comply with legal, regulatory, and contractual obligations

We may use third-party analytics, advertising, and marketing providers to help measure website performance, improve user experience, support recruiting efforts, and provide relevant communications and advertising.

For detailed information regarding the cookies and technologies used on our website, your consent preferences, and your privacy rights related to cookies and tracking technologies, please review our Cookie Policy and Opt-Out Preferences.

VitalCaring uses Greenhouse, a third-party recruiting platform, to manage employment applications, hiring event registrations, talent communities, and recruiting activities. 

Information submitted through these processes may include: 

  • Contact information  
  • Resume and employment history  
  • Professional qualifications  
  • Credentials and licensure information  
  • Other information voluntarily provided by applicants  

This information is used to: 

  • Evaluate employment opportunities  
  • Communicate with applicants  
  • Schedule interviews and hiring events  
  • Maintain recruiting and talent community records  
  • Consider candidates for future opportunities  
  • Fulfill legal and regulatory obligations related to employment  

Applicant information may be retained for future employment opportunities unless otherwise requested and where permitted by applicable law. 

For information regarding Greenhouse’s privacy practices, please review: 

Greenhouse Privacy Policy 

We do not sell personal information for monetary compensation. However, certain website analytics, advertising, and marketing technologies may result in disclosures that could be considered a “sale” or “sharing” under applicable state privacy laws. Visitors may exercise applicable privacy rights and opt-out choices through our Cookie Policy and Opt-Out Preferences.

Health Information and HIPAA Notice

Although VitalCaring provides healthcare services, this website is intended for informational purposes only. 

Submitting information through this website does not establish a provider-patient relationship. 

Please do not submit protected health information (PHI), medical records, diagnoses, treatment information, insurance information, Social Security numbers, or other sensitive health information through website contact forms unless specifically directed to do so through a secure process. 

Protected health information collected through patient care operations is managed separately and in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA). 

For patient care concerns or confidential healthcare communications, please contact your local VitalCaring office directly. 

Data Retention 

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and support business operations. 

Data Security 

We maintain reasonable administrative, technical, and physical safeguards designed to protect information collected through our website. 

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

Residents of certain states may have privacy rights regarding their personal information, including rights to access, correct, delete, or obtain a copy of personal information, as well as rights to opt out of certain processing activities.

Information about these rights and instructions for submitting requests can be found through our Opt-Out Preferences page or by contacting us using the information provided below.

This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children through our website. 

If we learn that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to remove the information. 

Our website may contain links to third-party websites or services. 

We are not responsible for the privacy practices, content, or security of third-party websites. Visitors should review the privacy policies of those websites separately. 

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or website functionality. 

Any updates will be posted on this page with a revised Effective Date. Continued use of the website following the posting of changes constitutes acceptance of the updated Privacy Policy. 

Contact Us 

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact: 

VitalCaring
8150 N. Central Expressway, Suite 1800, Dallas, TX 75206
1-844-337-6813
privacy@vitalcaring.com

Professional home care services by VitalCaring for seniors and loved ones.

Notice of Privacy under the Health Information Portability and Accountability Act (HIPAA): We understand the importance of privacy and are committed to maintaining the confidentiality of all patient medical information. Every patient’s’ medical record is strictly confidential and protected by federal laws. VitalCaring is strictly prohibited from providing care or releasing any health information to any doctor, hospital or other agency involved in patient care without the patient’s’ written consent. We may, at times, securely receive patient health information about you through the telephone, mail, email, data transfer, facsimile machine or other means. We may use your health information for purposes of providing your treatment, obtaining payment for your care, or conducting health care operations. Any patient may limit the use and disclosure of their protected health information (PHI). VitalCaring Group has established policies to protect patient rights and guard against unnecessary disclosure of patient health information. Under certain specific circumstances, Federal Privacy Rules allows the use or disclose of patient health information without patient consent of authorization under certain specific circumstances. A copy of our complete HIPAA privacy statement is available upon request.

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